When handling large and heavy doors, it is always a good idea to have someone help you. The other person can hold the doors steady while you lift the rollers off the track.
If you cannot find this plate, your door may not have one. You can use a drill instead of a screwdriver if you have one. To remove screws, set the drill to reverse.
Some doors may have brackets instead of a strip at the top of the door. In this case, remove the brackets by undoing the screws and taking the bracket off the wall. Have another person hold onto the door once you remove the headstop. Without the headstop, the door may fall over and break.
If you only see 1 screw, it will be the adjustment screw. The adjustment screw is usually the same color as the rollers whereas other screws may be a different color.
If the door will not lift up, check for any screws on the top or bottom track that might be keeping the door in place.
Some newer doors may not have a screw above the adjustment screw. Instead, the screws may be located on the bottom of the door directly next to the wheels.
If you can’t get to the hardware store right away, you may need to put the door back on its track until you are ready. It may be a good idea to take a picture of the rollers in case you need to replace the rollers again at a later date. Most doors will have one set of rollers on each end. It is a good idea to replace both rollers at the same time.
Since the design of doors and rollers can vary, use the older rollers as a guide for how to install the new rollers. Make sure to repeat this process for the rollers on the other end of the door.
Anything that you removed or loosened when removing the door must be returned and reinstalled properly when putting the door back.
If the door is not rolling smoothly, the rollers may be too high. If the door rolls too quickly, the rollers may be too low. Make sure that rollers at each end of the door are the same height. If one side moves more easily than another, the rollers may be uneven.
Do not remove the adjustment screw. The adjustment screw is attached only to the rollers and not to the door itself.
Make sure to get 2 rollers so that you can replace both rollers at the same time. Take a picture of the rollers once you find them. This will help you easily buy them again if you need to replace them at a later date.
Generally, turning the adjustment screw clockwise will lower the rollers and turning the screw counterclockwise will raise them.
