Make sure your watch is charged.
You may need to swipe through your Versa apps to find it.
Wait at least 10 seconds, then hold the power button to turn your Fitbit Versa back on.
Use this method to restart your FitBit Versa smartwatch without losing any data.
Performing a factory reset will erase all apps and personal data from your device.
You may need to swipe through your apps to find it.
You’ll need to wait a few moments for the device to perform the factory reset. Once it boots up again, you’ll need to set up the Fitbit. After doing so, you can sync it to an iPhone or Android device.