You can use a T6 torx-head screwdriver if you don’t have the original screwdriver that came with the doorbell. [2] X Expert Source Gino ColucciHome Improvement Specialist Expert Interview. 14 January 2021. These instructions apply to the original Ring, as well as a variety of the other older models. If you don’t have your manual, you can pull up an image of the different models and compare them to yours, or just remove the screws to see whether there’s a removable faceplate or not. If there is no faceplate, use the steps in this section.
Your doorbell may be hard-wired into your building. If it is, you don’t need to unplug anything. Just gently pull the doorbell out a bit and let it hang.
On some models, this button will be black with an orange dot.
If this is your first time hooking up the phone, you can’t hook the doorbell up without the Ring app. Download it if you haven’t already and scan the QR code in the app.
You can use a T6 torx-head screwdriver if you don’t have the screwdriver that came with your Ring doorbell. [8] X Expert Source Gino ColucciHome Improvement Specialist Expert Interview. 14 January 2021. These instructions apply to the newer Ring models. If you don’t know what model you have, you can look online at what the different models look like to see which one you have, or just remove the screws. If a faceplate slides off, use the steps in this section.
The only exception here is the wired version of the 2021 Ring and Ring Pro. On this version, the button will be on the side of the doorbell. [11] X Research source
As soon as the light starts flashing, your doorbell has successfully been reset to factory settings.
Some of the newer Ring doorbells will play a “setup mode” notification to let you know it has reset and it’s ready to connect. You must use the Ring app to connect your phone to the doorbell.
You must use the same screwdriver that you used to remove the screws originally.
Before you start messing with your doorbell, confirm that your WiFi is working. If the internet is out, just reset the router. Your phone should reestablish a connection.
If it just says that you have a low or weak signal, the problem is the location of your router or the layout of your home. You may need to get a WiFi booster or relocate your router to get it closer to your doorbell.
If you have multiple WiFi networks, you can try swapping the doorbell to a different network to see if that improves the connection.